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Customer reviews of Dirkhill Motors

At Dirkhill Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Dirkhill Motors

Dirkhill Motors
5
5.0

Based on 142 customer reviews

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  • 5

    Best trader I've ever met

    By Trevelyan G on 24 February 2018 | Purchase not verified

    Yesterday I brought a black skoda vrs in very good condition from this trader, unfortunately it was 181 miles away. I called one of the owners there (he knows who he is but apparently I can't name individuals) out of hours and he was brilliant at describing the vehicle was absolutely honestly with a few things that were not standard and one minor thing that wasn't working fully on the car. He then said as it was such a long way away for me offered to send a detailed video of the car with it running aswell. I was so excited by it anyway I bit the bullet and Went up the following morning and i was not disappointed. The man had described the car exactly as said over the phone and gave me the keys to test drive with no pressure for how long. After test drive I parked it up and he went through the paperwork in fine detail with no pressure to buy. If you look at his cars there nearly all low mileage and low owner's. I would have no problem buying a car from them again. First class service

    Reply from Dirkhill Motors on 26/02/18

    Hi Trev, First Of All Thanks For Your Review And Second Of All For Your Recognition Of Our Hard Work, We Try Our Best To Describe A Car, Honesty And Customer Service Is Our Main Goal, Glad You Was Happy With You New Octavia vRS And The Service Provided, See You In The Future When Your Ready For Your Upgrade, All The Best Regards Adam


  • 5

    Bought a mini from Dirkill.

    By Shane C on 22 February 2018 | Purchase not verified

    A friendly non pushy sales chap. Was able to inform us well abiut car history.bought an old mini from him. Seemed reasonanle price

    Reply from Dirkhill Motors on 26/02/18

    Hi Shane, Thank You For Your Feedback And Thank You For Choosing Dirkhill Motors As You Preferred Used Car Dealership, Hope Your Enjoying Your New Low Mileage Mini, All The Best Regards Adam


  • 5

    Stunning car, excellent service.

    By Rob P on 20 February 2018 | Purchase not verified

    Very friendly guy. Car was as advertised, beautiful example. Very happy.

    Reply from Dirkhill Motors on 26/02/18

    Hi Rob, Thanks For The Feedback, It Was Certainly A Fine 1 Lady Owner Example Of A Mk4 Golf Gt Tdi, Glad You Was Happy With The Service Provided, Hope Your Enjoying Your New Car, All The Best Regards Adam


  • 5

    Great customer service -car exactly as described

    By Will H on 20 February 2018 | Purchase not verified

    My recent experience of doing business with Dirkhill Motors has been first class. The dealer is a genuinely nice person and has his customer at heart all times. Nothing is too much trouble, and he had no hesitation in getting work done on the car following recommendation by the RAC assessor. He also went the extra mile and picked me up at the railway station on the day I travelled to pick my car up. I would recommend Dirkhill 100%, and my advice is if you see a car you like listed by Dirkhill- go and see it, I reckon you won’t be disappointed.

    Reply from Dirkhill Motors on 26/02/18

    Hi William, Thank You For Taking The Time Out To Leave Us A Review, It Was A Pleasure Assisting You Buying Your New Audi TT, We Had A Small Advisory When The RAC Assessor Inspected The Vehicle Before Your Purchase But All Was Sorted As Soon As, Hope Your Enjoying Your New Car, Thanks Again, All The Best Regards Adam


  • 5

    Positive experience. no pushy salesman. A1+

    By phil D on 15 February 2018 | Purchase not verified

    We just drove home in our brand new second hand Skoda Octavia. Adam is a genuinely nice guy and I was happy to buy a car from him. I'm happy with the price and the customer service I got and will be looking to returning the future for my next car.

    Reply from Dirkhill Motors on 17/02/18

    Hi Phil, Thank You For Taking The Time Out To Leave Us A Review And For Your Business, It Was A Pleasure Assisting You Buying Your New Skoda Octavia, Glad We Were Here To Help And Made Sure You Had A Great Experience Buying From Us, Hopefully We Shall See You In The Future When Your Ready For Your Upgrade, All The Best Regards Adam


  • 5

    Fantastic Experience, professional,honest service

    By Kevin A on 13 February 2018 | Purchase not verified

    From the moment I called to the moment I collected they were superb. We travelled from the South East to buy the car. This Golf was worth the travel and they provided a full video and completely honest appraisal of the car. Honest company who put customers at the heart of what they do with realistic prices. Would recommend 100% to anyone else.

    Reply from Dirkhill Motors on 15/02/18

    Hi Kevin, Thanks For Your Feedback, And Secondly For Your Recognition Of Our Hard Work, It Was A Very Rare Golf Gti And Was Well Worth The Trip, Honesty Is Our Main Goal, We Don't Lie About Anything As You Have Experienced Whether It Puts The Customer Off Or Not, We Advise Whatever Is Best For You, Thanks Again For Trusting Us And Hope Your Enjoying Your New Car, All The Best Regards Adam


  • 5

    Good experience

    By R G on 10 February 2018 | Purchase not verified

    We’ve just bought an Audi estate from Dirkhill motors. We traveled a long way to see it after phoning to check it was in good condition and it was in great condition. They seem trustworthy and were very helpful

    Reply from Dirkhill Motors on 12/02/18

    Hi Richard, Thanks For Your Kind Words, As You Was Coming Over From Carlisle ( Scotland ) We Had A Long Chat Before You Came As I Was Describing The Car To You, And It Certainly Didn't Disappoint And Was Well Worth The 500 Mile Round Trip !! Thanks Again For Trusting Us And Hope Your Enjoying Your New Car, All The Best Regards Adam


  • 5

    Excellent service and vehicle

    By Graham B on 09 February 2018 | Purchase not verified

    Excellent service and speedy responses, car exactly as described and a pleasure to deal with, thank you.

    Reply from Dirkhill Motors on 12/02/18

    Hi Graham, Thank You For Taking The Time Out To Leave Us A Review, It Was A Pleasure Meeting You And Assisting You Buying Your New Audi A4 B6 Quattro, Thanks For Your Business And Thanks For Choosing Dirkhill Motors As Your Preferred Used Car Dealership, All The Best Regards Adam


  • 5

    Not many car dealers like this around!

    By Jamie S on 07 February 2018 | Purchase not verified

    Great guy, very honest, happy to let me spend as long as I needed with the car. Wants to keep the customer happy unlike a lot of places these days. Would buy from again in the future.

    Reply from Dirkhill Motors on 12/02/18

    Hi Jamie, Thanks For The Feedback, It Was Definitely A Fine Example Of A Bmw 535d M Sport What You Bought, Hope Your Enjoying Your New Car And Glad We Were Here To Help, All The Best Regards Adam


  • 5

    Honest and Trustworthy Dealer

    By Christopher M on 07 February 2018 | Purchase not verified

    I'd been looking for an honest Golf GT TDI for some time and found one listed by Dirkhill Motors. I was working overseas at the time and buying a car through the internet - effectively blind - is something that needs careful consideration. Dirkhill handled my questions and supplied photos and even video; it was also hugely reassuring to read other buyers experience through feedback. I subsequently bought the Golf, the gentleman I'd been dealing with delivered it personally to my house awaiting my return and it is exactly as described. Dirkhill Motors appear to seek out very good used cars and I am impressed with their attention to detail. Very trustworthy and I would recommend their services to anyone.

    Reply from Dirkhill Motors on 12/02/18

    Hi Christoper, First Of All Thank You For Your Review, And Second Of All Thank You For Your Recognition Of Our Hard Work, As You Hadn't Seen The Car We Try Our Best To Send Videos And Pictures Pointing Out Everything About The Car, I'm Glad You Trusted Us And Are Happy With Your Purchase, All The Best Regards Adam